The service providers that process personal information for VeloTech.
VeloTech Systems Inc. uses the service providers below. Each is bound by a written agreement to protect personal information and to use it only to provide its service to us. We host customer data in Canada; where a provider processes information outside Quebec or Canada, we assess that transfer under Quebec's Law 25, s. 17, before relying on it.
We will update this page before we begin using a new provider that processes personal information. Customers with a Data Processing Agreement receive the notice it describes.
| Provider | What it does for us | Products | Where |
|---|---|---|---|
| Amazon Web Services Canada, Inc. | Cloud hosting: compute, databases, file storage, key management | All | Canada (ca-central-1) |
| Amazon Web Services — Amazon SES | Sending service emails, such as product notifications | VeloPulse confirm whether VeloExpense also sends through SES | Sent from Canada (ca-central-1). A delivered email is held by the recipient's own email provider. |
| Stripe Payments Canada, Ltd. | Billing and payment processing | All (billing contact details only) | May process in the United States |
| Anthropic, PBC | AI features | VeloCRM, VeloExpense. Not used by VeloPulse. | United States |
| Cloudflare, Inc. confirm | Website hosting, content delivery and security | velotechsys.ai; VeloCRM confirm | confirm |
Questions about our providers: our Privacy Officer, john@velotechsys.ai.